Overland Sales Associate Job Description
The Overland Sales Associate Qualities:
· Inspiring, positive and energetic
· Outgoing personality
· Fun, with a good sense of humor, professional and appropriate
· Exemplify honesty and integrity
· Act with a sense of urgency
· Work toward achieving sales goals in a positive way
· Accountability - take initiative and follow through
· Punctual
Job Expectations:
Required Skills
· Possess strong written and verbal communication skills, takes direction from store manager
· Thrives on new challenges and adjusts to unexpected changes
· Manage time and workload effectively to meet responsibilities
· Contribute to harmony in the workplace
· Schedule flexibility, day/night/weekends and Holidays
· Personal problems do not interfere with work
· Neat and clean appearance
· Spend 100% of working time standing, walking, moving in the store, reaching, bending and lifting up to 40 lbs.
Sales:
· Engage and build rapport with customers
· Provide extraordinary customer service per Overland culture
· Maintain sales goals and performance expectations
· Cultivate an environment promoting repeat business
· Use all available resources to learn and expand product knowledge
· Understand and use current reporting
· Familiar with computer applications
Facilities/Maintenance:
· Share equally in all store tasks
· Assist in keeping store stocked, merchandised, clean and inviting
· Maintain clean and organized non-selling spaces
Operating Procedures
· Adhere to daily checklist
· Maintain a visually compelling store that is neat, clean and organized
· Assist with shipping and receiving
· Uphold all policies and procedures according to Employee Guidelines
· Report issues to Store Manager
Merchandising:
· Learn and follow merchandising standards
· Partner with Store Manager to assess and impact merchandising, floor planning, display and outfitting
· Utilize inventory reporting to support product and/or department movement, including seasonal department rotation